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Collection Studio 4.72

[ release date: March 31, 2016 ]







This community protected: neighbourhood watch

"Thread@@" on "Krause #" field



svirepy
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23 messages
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December 14, 2009 11:44
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Sometime I obtained corrupted *.col file after saving it. The part of collection is removed for unknown reason and the size of file is reduced. After the revising the col file using the WordPad I have found that the saving stpoped on "Krause #" field of last saved item. Then I open the Coin Edit Dialog/CoinInfo tab and found that "Krause #" field filled by "Tread@@" word. After deleting it I can save the complete collection. But this situation occurs again and without any law.
 
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svirepy
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December 14, 2009 11:47
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Sorry, Windows XP, SP3, Core2 Duo CPU
 
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svirepy
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December 14, 2009 11:48
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Coleection Studio 3.55
 
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developers
Developers group
130 messages
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December 16, 2009 09:45
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Thank you for your message to support.

We have two ideas why it can happens, the first one we have already checked (it can be situation when IDs of the several controls on the Edit dialog have the same values) the second possible situation is now processed. If your situation will not changed with new version of the CollectionStudio 3.56 - we will ask you to reboot your PC more often. In all cases this should be resolved.

 
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svirepy
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December 16, 2009 17:16
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more information: this bug caused when I open collection by double clicking of *col file. Then I can see the "Thread@@" on the "Krause #" field. And the bug is absent if I invoke collection from Collection Studio.
 
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developers
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December 17, 2009 09:10
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It is a very good information from you. This problem with "double clicking of *col file" cause in CS 3.55 another problem with memory usage which was already reported by other CS users (in several cases CS just crushes at start-up, but in your case it continues to work in unstable state). It was already fixed in CS 3.56, therefore your problem with "Krause #" field we can consider as fixed.
 
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svirepy
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December 17, 2009 14:28
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thank you, I am looking forward :)
 
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svirepy
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January 18, 2010 15:30
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It seems this bug is fixed in 3.56 version. Thank you very much!
 
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Gerald
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April 5, 2011 01:08
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why when i email support with a problem i never received a answer, this has happen 7 or 8 times with the last time 2 April
 
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serge
Developers group
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April 5, 2011 06:46
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Gerald
why when i email support with a problem i never received a answer, this has happen 7 or 8 times with the last time 2 April
Generally we try to answer everyone in short period of time. We need time to check the problem, to guess the possible solution for not reproducible errors (for special usage cases made by our users), to make additional checks in software to increase stability or quality etc...

Sorry for delay in answers. :balloon:

 
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